Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146D

                  $519.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Code Orange CabHigh Sport Bed Cap for 5.5 Bed, Paint Code CN - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Code Orange CabHigh Sport Bed Cap for 5.5 Bed, Paint Code CN - NON-RETURNABLE

                  SKU: VML3Z99501A42BM

                  $4,499.00+ $266.00 Installation

                  F-150 2015-2025 TruXedo Platinum Soft Roll-Up Tonneau Cover for 6.5 Bed

                  F-150 2015-2025 TruXedo Platinum Soft Roll-Up Tonneau Cover for 6.5 Bed

                  SKU: VJL3Z99501A42E

                  $509.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VML3Z99501A42CJ

                  $4,499.00+ $266.00 Installation

                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

                  SKU: VFL3Z9955200B

                  $509.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code B3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code B3 - NON-RETURNABLE

                  SKU: VML3Z99501A42CD

                  $4,499.00+ $266.00 Installation

                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 5.5 Bed, Paint Code HX - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 5.5 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VML3Z99501A42BH

                  $4,499.00+ $266.00 Installation

                  F-150 2021-2024 BestTop Soft Bed Cap for 5.5' Bed with Camera

                  F-150 2021-2024 BestTop Soft Bed Cap for 5.5' Bed with Camera

                  SKU: VML3Z99501A42NA

                  $1,649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Area 51, Paint Code KU - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Area 51, Paint Code KU - NON-RETURNABLE

                  SKU: VML3Z99501A42CQ

                  $4,499.00+ $266.00 Installation

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