Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Spare Tire Lock

Spare Tire Lock

SKU: RAMZ1A380A

$65.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Tailgate Viscous Dampening Cartridge

F-150 2021-2025 Tailgate Viscous Dampening Cartridge

SKU: ML3Z5D008C

$100.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Gloss Black Tailgate Lettering

F-150 2021-2025 Gloss Black Tailgate Lettering

SKU: ML3Z9941018A

$85.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Chrome Plated Wheel Locks for Exposed Lugs

Chrome Plated Wheel Locks for Exposed Lugs

SKU: EK4Z1A043A

$70.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Aeroskin II Textured Hood Deflector

F-150 2021-2025 Aeroskin II Textured Hood Deflector

SKU: VML3Z16C900B

$99.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

SKU: HC3Z99550A66A

$70.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

SKU: VML3Z99132A08C

$59.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Tufskinz Lightning Logo on Black Texture Door Sill Kit for F-150 Lightning

SKU: VML3Z99132A08F

$59.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

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