Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Covercraft Front Row Seat Covers 40/20/40 in Taupe

Covercraft Front Row Seat Covers 40/20/40 in Taupe

SKU: VML3Z25600D20C

$339.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

SKU: VFL3Z9955200D

$279.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Rear Pair

SKU: VML3Z16A550LB

$319.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

SKU: VML3Z9910146A

$449.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

SKU: VML3Z1863812F

$349.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

SKU: VML3Z9910146J

$369.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 5.5' Bed

F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 5.5' Bed

SKU: VFL3Z9955200A

$459.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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