Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Hitch-Mounted LongArm Bed Extender

Yakima Hitch-Mounted LongArm Bed Extender

SKU: VKB3Z99286A40D

$279.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

SKU: VRL3Z8A224C

$309.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

SKU: VML3Z8A224J

$309.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2021-2025 Front Lower Spoiler

F-150 2021-2025 Front Lower Spoiler

SKU: VRL3Z17626A

$479.00

F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

SKU: VML3Z16A550NB

$319.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

SKU: VML3Z2663812M

$309.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

SKU: LL3Z2655200A

$375.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

SKU: VML3Z1863812B

$269.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

...

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