Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550B

                  $389.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

                  Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

                  SKU: VKB3Z7855100AE

                  $279.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

                  Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

                  SKU: VML3Z15600D20E

                  $379.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  SKU: VML3Z1820049A

                  $369.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  SKU: VML3Z25600D20G

                  $419.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VML3Z25600D20B

                  $339.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Tray for 6.75' Bed

                  Super Duty 2017-2025 Bed Tray for 6.75' Bed

                  SKU: JC3Z99112A15C

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Stainless

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Stainless

                  SKU: VPC3Z16A550H

                  $359.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
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