Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2023-2025 Rear Bumper Step for Driver Side Only

Super Duty 2023-2025 Rear Bumper Step for Driver Side Only

SKU: VPC3Z17A958A

$429.00

Pickup Required

Pickup: Free at Dealer

Covercraft Front Captain's Chair Seat Covers in Gravel

Covercraft Front Captain's Chair Seat Covers in Gravel

SKU: VML3Z15600D20C

$289.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty 2023-2024 Right Passengers Side Retractable Side Step

Super Duty 2023-2024 Right Passengers Side Retractable Side Step

SKU: VPC3Z17A958E

$449.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Sportz Truck Camping Tent for Styleside 8.0' Bed

Sportz Truck Camping Tent for Styleside 8.0' Bed

SKU: VAL3Z99000C38A

$319.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

SKU: VPC3Z13B678A

$439.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Covercraft Front Row Seat Covers 40/20/40 in Charcoal

Covercraft Front Row Seat Covers 40/20/40 in Charcoal

SKU: VML3Z25600D20B

$339.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty 2023-2025 Gatorback Front Splash Guards Super Duty Stainless

Super Duty 2023-2025 Gatorback Front Splash Guards Super Duty Stainless

SKU: VPC3Z16A550D

$359.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

SKU: VPC3Z16A550B

$359.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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