Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  SKU: HC3Z16A550J

                  $170.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  SKU: BC3Z19A282B

                  $120.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Black Heavy Duty Splash Guards Rear Pair for SRW

                  Black Heavy Duty Splash Guards Rear Pair for SRW

                  SKU: CL3Z16A550V

                  $110.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554C

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Black Splash Guards with Stainless Steel Insert - SRW

                  Black Splash Guards with Stainless Steel Insert - SRW

                  SKU: CL3Z16A550T

                  $170.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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