Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

SKU: VJL3Z19J323AB

$79.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Crew Cab Smoke Side Window Air Deflectors

Crew Cab Smoke Side Window Air Deflectors

SKU: VFL3Z18246J

$79.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

SKU: HC3Z99406A10A

$95.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

SKU: VML3Z18246M

$79.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty 2020-2022 Matte Black Tailgate Lettering

Super Duty 2020-2022 Matte Black Tailgate Lettering

SKU: VPC3Z9942528EB

$99.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty SRW 2017-2022 Molded Splash Guards Rear Pair

Super Duty SRW 2017-2022 Molded Splash Guards Rear Pair

SKU: HC3Z16A550BC

$60.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty 2017-2022 Matte Black Hood Lettering

Super Duty 2017-2022 Matte Black Hood Lettering

SKU: VPC3Z9942528GB

$59.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

SKU: HC3Z1A043A

$70.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Super Duty 2017-2022 Black Tailgate Bed Liner

Super Duty 2017-2022 Black Tailgate Bed Liner

SKU: HC3Z99000A38CA

$80.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

10 - 18 of 39 results