Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Bed Tray for 6.75' Bed

                  Super Duty 2017-2025 Bed Tray for 6.75' Bed

                  SKU: JC3Z99112A15C

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VML3Z25600D20B

                  $339.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  SKU: 8C3Z17683AC

                  $240.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  SKU: VPC3Z16C630A

                  $469.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Crew Cab Putco Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2025 Crew Cab Putco Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146B

                  $379.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  SKU: FC3Z19H332B

                  $285.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  SKU: VHC3Z9944210A

                  $299.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
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