Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Maverick 2022-2025 Air Design® Satin Black Hood Scoop

Maverick 2022-2025 Air Design® Satin Black Hood Scoop

SKU: VNZ6Z16C630A

$399.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Underbody Illumination Courtesy Light Kit

Underbody Illumination Courtesy Light Kit

SKU: VP1PZ13D290A

$279.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Yakima Awning

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Maverick 2022-2024 Air Design® Satin Black Tailgate Applique

Maverick 2022-2024 Air Design® Satin Black Tailgate Applique

SKU: VNZ6Z99425A34A

$309.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

SKU: VNZ6Z15600D20A

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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