Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  SKU: NZ6Z9955200A

                  $440.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  SKU: NZ6Z17D826C

                  $375.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Paint Protection Film Kit

                  Maverick 2022-2025 Paint Protection Film Kit

                  SKU: VNZ6Z2120000A

                  $359.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  SKU: VNZ6Z16A550D

                  $289.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
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