Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit Connect 2014-2023 Side Window Air Deflectors 2-Piece Set for Van Only

Transit Connect 2014-2023 Side Window Air Deflectors 2-Piece Set for Van Only

SKU: VGT1Z18246C

$69.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

SKU: VGT1Z18246A

$89.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit Connect 2014-2023 Molded Splash Guards Rear Pair

Transit Connect 2014-2023 Molded Splash Guards Rear Pair

SKU: DT1Z16A550B

$60.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit Connect 2014-2023 Molded Splash Guards Front Pair

Transit Connect 2014-2023 Molded Splash Guards Front Pair

SKU: DT1Z16A550A

$60.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

1 - 7 of 7 results