Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 16" Sparkle Silver Wheel Covers

                  Transit 2015-2025 16" Sparkle Silver Wheel Covers

                  SKU: CK4Z1130L

                  $225.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Stainless Steel Single Wheel RR Cover

                  Transit 2015-2025 Stainless Steel Single Wheel RR Cover

                  SKU: VFK4Z1130B

                  $389.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Transit 2023-2025, Door Screen Kit for High Roof Models

                  Transit 2023-2025, Door Screen Kit for High Roof Models

                  SKU: VPK4Z61018A16B

                  $299.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $295.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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