Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Topliner Roof Kit

                  Bronco 4Dr 2021-2025 Topliner Roof Kit

                  SKU: VM2DZ58521A03U

                  $539.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450EB

                  $595.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $560.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VJL3Z84501A42C

                  $509.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $535.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
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