Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  SKU: VPC3Z9942528JC

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Stainless Steel Hood Badge Lettering

                  Super Duty 2023-2025 Putco Stainless Steel Hood Badge Lettering

                  SKU: VPC3Z16606A

                  $39.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

                  SKU: VN1PZ9942528AD

                  $49.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Lastik Envelope Style Cargo Net

                  Lastik Envelope Style Cargo Net

                  SKU: VAA6Z54550A66A

                  $39.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  SKU: VN2DZ9942528AB

                  $49.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

                  F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

                  SKU: VFL3Z1522404C

                  $49.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Rear Pair

                  Black Flat Splash Guards Rear Pair

                  SKU: XF2Z16A550AC

                  $35.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  SKU: VN2DZ9942528B

                  $49.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
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