Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  SKU: VBC2Z16600D20B

                  $149.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026D

                  $125.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  SKU: LC3Z9942528C

                  $170.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  SKU: VLJ8Z15600D20C

                  $189.00

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  SKU: VFR3Z6320000G

                  $149.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  SKU: PR3Z6313300CG

                  $120.00

                  Shipping: Ships by Apr 28
                  Dealer Pickup: Not Available
                  Add to Cart
                  F-150 2011-2014 Smoke Hood Deflector

                  F-150 2011-2014 Smoke Hood Deflector

                  SKU: 9L3Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  SKU: AR3Z63279D37AA

                  $135.00+ $140.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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