Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover

                  Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover

                  SKU: VR1WZ99501A42M

                  $2,399.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty 2017-2025 Side Box Storage for 6.75ft Bed

                  Super Duty 2017-2025 Side Box Storage for 6.75ft Bed

                  SKU: PC3Z9900038A

                  $1,720.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Super Duty 2023-2024 Trailer BLIS Kit

                  Super Duty 2023-2024 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $755.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450EB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Bronco Sport 2021-2025 Bushwacker Black Textured Fender Flares

                  Bronco Sport 2021-2025 Bushwacker Black Textured Fender Flares

                  SKU: VM1PZ16268AC

                  $529.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2021-2025 Bushwacker Paintable Fender Flares

                  F-150 2021-2025 Bushwacker Paintable Fender Flares

                  SKU: VML3Z16268BB

                  $539.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VNZ6Z7855100A

                  $779.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  SKU: VPC3Z16A550R

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  SKU: VFL3Z9900038CB

                  $509.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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