Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  SKU: KB3Z16A550N

                  $95.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2024 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  Bronco 4Dr 2021-2024 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  SKU: VM2DZ99132A08E

                  $59.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Matte Black Hood Lettering

                  Super Duty 2017-2022 Matte Black Hood Lettering

                  SKU: VPC3Z9942528GB

                  $59.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Carbon Fiber Look Hood Lettering

                  Super Duty 2023-2025 Carbon Fiber Look Hood Lettering

                  SKU: VPC3Z9942528FA

                  $59.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  SKU: VLJ6Z18246A

                  $89.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  SKU: VPR3Z13A756A

                  $99.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Molded Splash Guards Rear Pair

                  Escape 2020-2024 Molded Splash Guards Rear Pair

                  SKU: LJ6Z16A550BB

                  $60.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
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