Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  SKU: PC3Z19G490C

                  $390.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JS7Z19A361A

                  $300.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  SKU: VM1PZ9906202B

                  $429.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Illuminated Door Sill Plates

                  Illuminated Door Sill Plates

                  SKU: VN2DZ99132A08A

                  $260.40

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550AB

                  $319.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42JB

                  $409.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $350.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412K

                  $489.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  SKU: VM1PZ16A550A

                  $299.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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