Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Transit 2015-2024 Extended Frame Black Rubber Cargo Mat

Transit 2015-2024 Extended Frame Black Rubber Cargo Mat

SKU: FK4Z16112C30CA

$670.00

Pickup Required

Pickup: Free at Dealer

Maverick 2025 Leer Group Ruby Red Tint Premium Low Profile Bed Cap, Paint Code RR - NON-RETURNABLE

SKU: VPZ6Z99501A42BP

$4,599.00 + $266.00 Installation

Pickup Required

Pickup: Free at Dealer

Ranger 2019-2022 Rapid Red Bed Cap for 6.0' Bed, Paint Code D4 - NON-RETURNABLE

Ranger 2019-2022 Rapid Red Bed Cap for 6.0' Bed, Paint Code D4 - NON-RETURNABLE

SKU: VLB3Z99501A42BG

$2,809.00 + $266.00 Installation

Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

SKU: VM2DZ54501C24F

$2,769.00

Pickup Required

Pickup: Free at Dealer

Expedition 2022-2025 Yakima XL Cargo Platform

Expedition 2022-2025 Yakima XL Cargo Platform

SKU: VNL1Z7855100A

$1,556.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2025 Advantage Hard Folding Tonneau Cover for 8.0' Bed

F-150 2021-2025 Advantage Hard Folding Tonneau Cover for 8.0' Bed

SKU: VML3Z99501A42G

$1,329.00

Pickup Required

Pickup: Free at Dealer

Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

SKU: VPC3Z99501A42FK

$4,179.00 + $266.00 Installation

Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter for SEL and Titanium Models

Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter for SEL and Titanium Models

SKU: VPK9Z17626A

$579.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code PQ- NON-RETURNABLE

Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code PQ- NON-RETURNABLE

SKU: VPC3Z99501A42FA

$4,179.00 + $266.00 Installation

...

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