Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2022 Lightning Blue Bed Cap for 5.0' Bed, Paint Code N6 - NON-RETURNABLE

                  Ranger 2019-2022 Lightning Blue Bed Cap for 5.0' Bed, Paint Code N6 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AD

                  $2,759.00+ $266.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  SKU: BC3Z5F057A

                  $685.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code Z1 - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code Z1 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EK

                  $4,199.00+ $266.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Rock Rails

                  Bronco 2Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30AA

                  $745.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Leer Group 8ft Hard Folding 5 Panel Black Tonneau/Bed Cover

                  Super Duty 2023-2025 Leer Group 8ft Hard Folding 5 Panel Black Tonneau/Bed Cover

                  SKU: VPC3Z99501A42B

                  $2,009.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200A

                  $539.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Small Roof Mounted Cargo Platform

                  Yakima Small Roof Mounted Cargo Platform

                  SKU: VM2DZ7855100C

                  $799.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VPC3Z99501A42FG

                  $4,179.00+ $266.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VLC3Z9955100D

                  $1,228.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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