Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550A

                  $659.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  SKU: VR1WZ7855100A

                  $759.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  SKU: VML3Z9910146E

                  $629.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Top 2 Person HD Tent

                  Yakima Roof Top 2 Person HD Tent

                  SKU: VM1PZ99000C38A

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100B

                  $1,209.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788A

                  $699.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cross Bars for Factory Roof Rails

                  Thule Cross Bars for Factory Roof Rails

                  SKU: VFT4Z7855100A

                  $769.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  SKU: GR3Z19A412B

                  $535.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 DRW Gatorback Splash Guards Rear Pair

                  Super Duty 2017-2022 DRW Gatorback Splash Guards Rear Pair

                  SKU: VHC3Z16A550C

                  $659.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
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