Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2024 BedRug Sportliner for 5.5' Bed

F-150 2015-2024 BedRug Sportliner for 5.5' Bed

SKU: VFL3Z8400038AA

$489.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Bucking Bronco Bimini Top Black with Light Gray

Bronco 4Dr 2021-2024 Bucking Bronco Bimini Top Black with Light Gray

SKU: VM2DZ54500W00L

$419.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2015-2025 Bed Extender

F-150 2015-2025 Bed Extender

SKU: VLL3Z99286A40A

$389.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Bronco 2021-2024 Folding Hitch Mounted Basket

Bronco 2021-2024 Folding Hitch Mounted Basket

SKU: VM2DZ19J353A

$269.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Floor Liner for Carpet Flooring

Bronco 2Dr 2021-2024 Floor Liner for Carpet Flooring

SKU: M2DZ5413300AA

$205.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

SKU: VRC3Z17003A

$499.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

SKU: LB3Z2613300AA

$205.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

SKU: M1PZ7855100AC

$350.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: KN1Z19A361A

$255.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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