Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Bronco 2021-2024 Molle Grate System for Swing Gate

Bronco 2021-2024 Molle Grate System for Swing Gate

SKU: VM2DZ54407B00A

$119.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2021-2024 UVS 100 Custom Sunscreen

F-150 2021-2024 UVS 100 Custom Sunscreen

SKU: VML3Z78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Bronco 2021-2024 UVS 100 Custom Sunscreen

Bronco 2021-2024 UVS 100 Custom Sunscreen

SKU: VM2DZ78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Explorer 2020-2025 UVS100 Custom Sunscreen

Explorer 2020-2025 UVS100 Custom Sunscreen

SKU: VLB5Z78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Super Duty 2023-2024 UVS100® Custom Sunscreen

Super Duty 2023-2024 UVS100® Custom Sunscreen

SKU: VPC3Z78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Maverick 2022-2024 UVS100 Custom Sunscreen

Maverick 2022-2024 UVS100 Custom Sunscreen

SKU: VNZ6Z78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Escape 2022-2024 Easy Access Cargo Shade

Escape 2022-2024 Easy Access Cargo Shade

SKU: LJ6Z78550A74AC

$190.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Mustang 2015-2024 UVS100 Custom Sunscreen

Mustang 2015-2024 UVS100 Custom Sunscreen

SKU: VJR3Z78519A02A

$109.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

1 - 9 of 31 results