Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

SKU: NB5Z7813086AA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

SKU: JL1Z7813182AA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

SKU: LB5Z7813182BA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Aviator 2020-2025 All Weather Floor Mat for 3rd Row with Bucket Seats

Aviator 2020-2025 All Weather Floor Mat for 3rd Row with Bucket Seats

SKU: LC5Z7813182EA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Aviator 2020-2025 Black All Weather Floor Mat for 3rd Row with Bench Seat

Aviator 2020-2025 Black All Weather Floor Mat for 3rd Row with Bench Seat

SKU: LC5Z7813182DA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

SKU: LB5Z7813182CA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

SKU: CC3Z2813300AA

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

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