Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VM1PZ78519A02A

                  $109.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Charcoal Pet Rear Seat Covers

                  4Knines Charcoal Pet Rear Seat Covers

                  SKU: VNZ6Z1863812A

                  $159.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 Bronco Sport, Interior Vent Kit, TufSkinz Interior Accent Overlays

                  2021-2025 Bronco Sport, Interior Vent Kit, TufSkinz Interior Accent Overlays

                  SKU: VM1PZ19C802AA

                  $199.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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