Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Interior

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23 resultsfor "Interior"

Escape 2020-2025 Black Floor Liners 4pc Set for Gas Engines

Escape 2020-2025 Black Floor Liners 4pc Set for Gas Engines

SKU: LJ6Z7813300AB

$205.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

NOCO GB-40 Battery Jump Start Pack

NOCO GB-40 Battery Jump Start Pack

SKU: VJL3Z10A765AS

$139.00

Pickup Required

Pickup: Free at Dealer

NOCO GB-70 Battery Jump Start Pack

NOCO GB-70 Battery Jump Start Pack

SKU: VJL3Z10A765BS

$259.00

Pickup Required

Pickup: Free at Dealer

4Knines Charcoal Pet Rear Seat Covers

4Knines Charcoal Pet Rear Seat Covers

SKU: VNZ6Z1863812A

$159.00

Pickup Required

Pickup: Free at Dealer

NOCO GB-150 Battery Jump Start Pack

NOCO GB-150 Battery Jump Start Pack

SKU: VJL3Z10A765CS

$389.00

Pickup Required

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

SKU: VJL3Z10C744AS

$29.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

4Knines Cargo Floor Mat for Pets

4Knines Cargo Floor Mat for Pets

SKU: VMJ6Z7813046A

$189.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

1 - 9 of 23 results