Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg. and SuperCab 2017-2022 Bright Chrome Door Sill Plates

                  Super Duty Reg. and SuperCab 2017-2022 Bright Chrome Door Sill Plates

                  SKU: VHC3Z99132A08A

                  $119.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats

                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats

                  SKU: 8C3Z2613300A

                  $175.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 Bright Chrome Door Sill Plates

                  Super Duty Crew Cab 2017-2022 Bright Chrome Door Sill Plates

                  SKU: VHC3Z99132A08B

                  $149.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 Putco Black Chrome Door Sill Plates

                  Super Duty Crew Cab 2017-2022 Putco Black Chrome Door Sill Plates

                  SKU: VHC3Z99132A08D

                  $169.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2025 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08C

                  $109.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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