Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for SuperCab or CrewCab w/Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for SuperCab or CrewCab w/Storage Box

                  SKU: PC3Z2613300BA

                  $195.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Bronco 2021-2024 Molle Grate System for Swing Gate

                  Bronco 2021-2024 Molle Grate System for Swing Gate

                  SKU: VM2DZ54407B00A

                  $119.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Ranger 2024-2025 All-Weather Floor Liners

                  Ranger 2024-2025 All-Weather Floor Liners

                  SKU: R1WZ1613086AA

                  $195.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VML3Z78519A02A

                  $109.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  4Knines Charcoal Pet Rear Seat Covers

                  4Knines Charcoal Pet Rear Seat Covers

                  SKU: VNZ6Z1863812A

                  $159.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Bronco 2021-2024 UVS 100 Custom Sunscreen

                  Bronco 2021-2024 UVS 100 Custom Sunscreen

                  SKU: VM2DZ78519A02A

                  $109.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Edge 2019-2024 Ebony Cargo Cover

                  Edge 2019-2024 Ebony Cargo Cover

                  SKU: KT4Z5845440AA

                  $190.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
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