Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule Hitch Mounted Tilting Bike Carrier, 2015-2025.

Thule Hitch Mounted Tilting Bike Carrier, 2015-2025.

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Yakima HD Crossbar Kit

Yakima HD Crossbar Kit

SKU: VM1PZ7855100A

$629.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

THULE Rack-Mounted Cargo Box, 2015-2025.

THULE Rack-Mounted Cargo Box, 2015-2025.

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Yakima Rack Mounted Lockable Cargo Box

Yakima Rack Mounted Lockable Cargo Box

SKU: VKB3Z7855100FB

$769.00

Pickup Required

Pickup: Free at Dealer

Yakima Rack Mounted Medium Cargo Basket, 2019-2025.

Yakima Rack Mounted Medium Cargo Basket, 2019-2025.

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes, 2019-2025.

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes, 2019-2025.

SKU: VKB3Z7855100L

$839.00

Pickup Required

Pickup: Free at Dealer

Thule Rack Mounted Cargo Basket with Net, 2015-2025.

Thule Rack Mounted Cargo Basket with Net, 2015-2025.

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Thule OverCast Awning, 2015-2025.

Thule OverCast Awning, 2015-2025.

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

10 - 18 of 22 results