Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

SKU: VM1PZ78676A00A

$259.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

SKU: M1PZ7855100AC

$350.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: KN1Z19A361A

$255.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

SKU: VM1PZ7855100G

$379.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

HD Dashcam with IR Interior Facing Camera Bundle

HD Dashcam with IR Interior Facing Camera Bundle

SKU: VHL3Z19G490J

$309.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Napier Sportz SUV Tent

Napier Sportz SUV Tent

SKU: VAT4Z99000C38A

$429.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Hitch-Mounted LongArm Bed Extender

Yakima Hitch-Mounted LongArm Bed Extender

SKU: VKB3Z99286A40D

$279.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

SKU: VM1PZ15600D20B

$289.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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