Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  SKU: VM2DZ6320000D

                  $179.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KBR

                  $160.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Bronco 2021+ Black Grille Lettering Overlay Kit

                  Bronco 2021+ Black Grille Lettering Overlay Kit

                  SKU: M1447BLMB

                  $110.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  SKU: VM2DZ54502H07B

                  $189.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Bronco Red Pair Tow Hooks

                  Bronco Red Pair Tow Hooks

                  SKU: M18954BR

                  $180.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  SKU: M1447BSS

                  $130.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by Apr 22
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