Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

$749.00

Pickup Required

Pickup: Free at Dealer

Bronco 2Dr 2021-2025 Tube Step Bars

Bronco 2Dr 2021-2025 Tube Step Bars

SKU: M2DZ16450AD

$645.00

Shipping: Ships by Feb. 8

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Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

$549.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

ARB Dual Portable Air Compressor

ARB Dual Portable Air Compressor

SKU: M1830DAC

$975.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Portable Mini Fridge Freezer

Portable Mini Fridge Freezer

SKU: VLL3Z19J316A

$759.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Safari Bar Kit

Bronco 2021-2025 Safari Bar Kit

SKU: M2DZ17D957AB

$630.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

ARB 47 QT FRIDGE/FREEZER

ARB 47 QT FRIDGE/FREEZER

SKU: M1830FRIDGE47

$1,050.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

SKU: M15200KBRL

$995.00

Shipping: Ships by Feb. 8

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