Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Pet Kennel

SKU: VM1PZ19H376A

$179.00

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M14x1.5 Black Lug Nut Vehicle Kit of 24

M14x1.5 Black Lug Nut Vehicle Kit of 24

SKU: M1012KF15B

$175.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance 5.0 Smart Battery Charger & Maintainer

Ford Performance 5.0 Smart Battery Charger & Maintainer

SKU: M10300FP

$120.00

Shipping: Ships by Dec. 29

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Bronco 2021-2024 Front Corners Exterior Trim Trail Armor

Bronco 2021-2024 Front Corners Exterior Trim Trail Armor

SKU: VM2DZ7816F210A

$169.00

Shipping: Ships by Dec. 29

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Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$135.00

Pickup Required

Pickup: Free at Dealer

Remote Start System 2-Button Fob with Confirmation

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SKU: JS7Z15K601B

$120.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Black Platinum Door Sill Plates

Bronco 2Dr 2021-2024 Black Platinum Door Sill Plates

SKU: VM2DZ99132A08B

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Hardtop Roof Panels Mid-Panel

Bronco 4Dr 2021-2024 Hardtop Roof Panels Mid-Panel

SKU: VM2DZ54502H07B

$189.00

Shipping: Ships by Dec. 29

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Bronco 2021-2024 Ford TG Stamping, Oxford White Ink Spare 32inch Tire Cover

Bronco 2021-2024 Ford TG Stamping, Oxford White Ink Spare 32inch Tire Cover

SKU: M2DZ9945026E

$105.00

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