Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021+ BRONCO 17" X 8" WHEEL KIT - SILVER

                  2021+ BRONCO 17" X 8" WHEEL KIT - SILVER

                  SKU: M1007KP178S

                  $1,585.00

                  Shipping: Ships by May 1
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 OE Roof Rack

                  Bronco 2Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100AA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Lockable Cargo Box

                  Yakima Rack Mounted Lockable Cargo Box

                  SKU: VKB3Z7855100FB

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2022-2024 BRONCO C-BOW BRACE KIT

                  2022-2024 BRONCO C-BOW BRACE KIT

                  SKU: M20201CBK

                  $510.00

                  Shipping: More inventory coming soon
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                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B23

                  $825.00

                  Shipping: Ships by May 1
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by May 1
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412G

                  $1,069.00

                  Shipping: Ships by May 1
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                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 2Dr

                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 2Dr

                  SKU: M18000B1A

                  $2,100.00

                  Shipping: Ships by May 1
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                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  SKU: M16628BG

                  $1,535.00

                  Shipping: Ships by May 1
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