Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2021-2024 Grabber Blue Passenger Assist Handle

Bronco 2021-2024 Grabber Blue Passenger Assist Handle

SKU: P2DZ78044E42AA

$240.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024, Storage Bag Kit

Bronco 2021-2024, Storage Bag Kit

SKU: VM2DZ78676A00B

$429.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Soft Canvas Bimini Top

Bronco 2Dr 2021-2024 Soft Canvas Bimini Top

SKU: VM2DZ54500W00C

$389.00

Shipping: Ships by Dec. 30

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FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

SKU: M1821UHB

$295.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Coverking Neoprene Front Seat Covers

Bronco 2Dr 2021-2024 Coverking Neoprene Front Seat Covers

SKU: VM2DZ15600D20D

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

SKU: M1820FPORRHD

$350.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

$295.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

Bronco 2021-2024 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

SKU: VM2DZ5840300A

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

Bronco 4Dr 2021-2024 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

SKU: VM2DZ1863812A

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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