Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  SKU: M1447BEBR

                  $65.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
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                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  SKU: S2DZ7804567AA

                  $90.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Tube Door Grab Handle

                  Tube Door Grab Handle

                  SKU: M19008BTDG

                  $55.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 Bronco Classic Script Fender Badge Kit - Gloss Black

                  2021-2025 Bronco Classic Script Fender Badge Kit - Gloss Black

                  SKU: M1447BSGS

                  $60.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door LH Door Latch

                  Bronco Tube Door LH Door Latch

                  SKU: M19008BTDL

                  $55.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN® WIRELESS WINCH HUB RECEIVER

                  WARN® WIRELESS WINCH HUB RECEIVER

                  SKU: M1821WR

                  $100.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
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                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by Apr 29
                  Pickup: Free at Dealer
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