Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Camp

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                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz SUV Tent

                  Napier Sportz SUV Tent

                  SKU: VAT4Z99000C38A

                  $429.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Crossbar Kit

                  Yakima HD Crossbar Kit

                  SKU: VM1PZ7855100A

                  $599.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100F

                  $209.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042B

                  $79.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  MOLLE Bags

                  MOLLE Bags

                  SKU: VM1PZ10C744A

                  $59.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042C

                  $99.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100G

                  $219.00

                  Shipping: Ships by Apr 4
                  Pickup: Free at Dealer
                  Add to Cart
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