Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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HD Dashcam with IR Interior Facing Camera Bundle

HD Dashcam with IR Interior Facing Camera Bundle

SKU: VHL3Z19G490J

$309.00

Carhartt Front Captain's Chair Seat Covers in Gravel

Carhartt Front Captain's Chair Seat Covers in Gravel

SKU: VFL3Z15600D20D

$279.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

SKU: VM1PZ7855100G

$379.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 Raptor Differential Cover 9.75"

F-150 Raptor Differential Cover 9.75"

SKU: M4033F975

$305.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

SKU: VFL3Z99501A42GB

$389.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2023 22x9.5" Gloss Black Wheel

F-150 2021-2023 22x9.5" Gloss Black Wheel

SKU: M1007S2295GB

$500.00

Shipping: Ships by Feb. 8

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Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

SKU: VFL3Z2806202C

$329.00

Shipping: Ships by Feb. 8

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FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

$295.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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