Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Crew Cab Smoke Side Window Air Deflectors

Crew Cab Smoke Side Window Air Deflectors

SKU: VFL3Z18246J

$79.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

SKU: VHL3Z16C900A

$89.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance Track Mat

Ford Performance Track Mat

SKU: M1822A8

$55.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Chrome Dual Sail Mirror Caps

F-150 2015-2025 Chrome Dual Sail Mirror Caps

SKU: VFL3Z17D742D

$79.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

SKU: M9448M50

$80.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

SKU: VJL3Z19J323AB

$79.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

SKU: FL3Z16A550CA

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

SKU: M1830DF

$75.00

Shipping: Ships by Feb. 8

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2015-2025 F-150 TAILGATE LETTERING- BLACK

2015-2025 F-150 TAILGATE LETTERING- BLACK

SKU: M1447F15A

$70.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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