Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2025 Bed Mat for 8.0' Bed

F-150 2015-2025 Bed Mat for 8.0' Bed

SKU: ML3Z99112A15C

$230.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

SKU: M1820FPORRHD

$350.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2023 Bed Tray for 6.5' Bed

F-150 2015-2023 Bed Tray for 6.5' Bed

SKU: JL3Z99112A15D

$230.00

Pickup Required

Pickup: Free at Dealer

F-150 2015-2020 Wheel-Well Liners

F-150 2015-2020 Wheel-Well Liners

SKU: FL3Z9927886D

$220.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

SKU: LL3Z2655200A

$375.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

SKU: M10071875MB

$350.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Covercraft Front Captain Seat Covers in Charcoal

Covercraft Front Captain Seat Covers in Charcoal

SKU: VFL3Z15600D20B

$229.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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