Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

                  SKU: M5260BCT4

                  $160.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000C

                  $179.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  SKU: FL3Z16A550D

                  $110.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  SKU: VFL3Z99132A08C

                  $129.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Supercab Low Profile Side Window Air Deflectors by Lund

                  Supercab Low Profile Side Window Air Deflectors by Lund

                  SKU: VJL3Z18246B

                  $109.00

                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Black Oval Kit with Camera

                  F-150 2018-2020 Black Oval Kit with Camera

                  SKU: M1447F15BC

                  $140.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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