Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Off-Road Assistance Kit - With Ford Logo

SKU: VNK4Z19F515AC

$219.00

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

SKU: VDT4Z7855100F

$399.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

SKU: VML3Z1863812A

$269.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

SKU: VML3Z15600D20E

$379.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

SKU: VML3Z25600D20G

$419.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

SKU: VML3Z1863812C

$219.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Feb. 9

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F-150 2021-2023 Back-up Alarm

F-150 2021-2023 Back-up Alarm

SKU: VML3Z14N137A

$229.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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