Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

SKU: VPL3Z16A550A

$299.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

SKU: M959355VDE

$490.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Air Design® Matte Black Door Molding Trim Kit for Super Cab

Air Design® Matte Black Door Molding Trim Kit for Super Cab

SKU: VML3Z1820049B

$369.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Covercraft Front Row Seat Covers 40/20/40 in Taupe

Covercraft Front Row Seat Covers 40/20/40 in Taupe

SKU: VML3Z25600D20C

$339.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

SKU: ML3Z19H332BB

$315.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

SKU: VFL3Z9955200D

$279.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Ford Performance EZ-Up Tent Side Walls 10'

Ford Performance EZ-Up Tent Side Walls 10'

SKU: M1827W10A

$245.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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