Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

SKU: VML3Z1863812A

$269.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

SKU: M10071875MB

$350.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

SKU: M959355VDE

$490.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

Air Design® Matte Black Door Molding Trim Kit for Super Cab

Air Design® Matte Black Door Molding Trim Kit for Super Cab

SKU: VML3Z1820049B

$369.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

Covercraft Front Row Seat Covers 40/20/40 in Taupe

Covercraft Front Row Seat Covers 40/20/40 in Taupe

SKU: VML3Z25600D20C

$339.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

Covercraft Front Captain's Chair Seat Covers in Taupe

Covercraft Front Captain's Chair Seat Covers in Taupe

SKU: VML3Z15600D20A

$239.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

SKU: VFL3Z9955200D

$279.00

Shipping: Ships by Jan. 9

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Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

SKU: VML3Z15600D20E

$379.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

SKU: VML3Z25600D20G

$419.00

Shipping: Ships by Jan. 9

Pickup: Free at Dealer

...

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