Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Front Lower Spoiler

F-150 2021-2025 Front Lower Spoiler

SKU: VRL3Z17626A

$479.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

SKU: VML3Z8A224H

$309.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Covercraft Front Captain's Chair Seat Covers in Charcoal

Covercraft Front Captain's Chair Seat Covers in Charcoal

SKU: VML3Z15600D20D

$239.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2021-2025 Bedliner For 5.5' Bed Without Power Inverter

F-150 2021-2025 Bedliner For 5.5' Bed Without Power Inverter

SKU: ML3Z9900038AA

$375.00

Pickup Required

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FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

SKU: M1821UHB

$295.00

Shipping: Ships by Dec. 31

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F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

SKU: VML3Z1613208B

$269.00

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Sportz Truck Camping Tent for Styleside 6.5' Bed

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SKU: VAL3Z99000C38B

$319.00

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F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Front Pair

SKU: VML3Z16A550FB

$319.00

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...

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