Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  SKU: M1007S2085F15B

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  SKU: VHL3Z99112A15C

                  $279.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  SKU: FL3Z1520040M

                  $380.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Black Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Black Splash Guards Front Pair

                  SKU: VML3Z16A550BB

                  $319.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  SKU: VPL3Z7806202A

                  $349.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Bedliner For 6.5' Bed With Power Inverter

                  F-150 2021-2023 Bedliner For 6.5' Bed With Power Inverter

                  SKU: ML3Z9900038B

                  $375.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHL3Z16A550K

                  $309.00

                  Shipping: Ships by Apr 21
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