Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty DRW 2017-2022 Gatorback Black Ford Logo Splash Guards Rear Pair

SKU: VHC3Z16A550V

$659.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Yakima HD Skyrise 2 Person Truck Bed Tent

Yakima HD Skyrise 2 Person Truck Bed Tent

SKU: VKB3Z99000C38D

$2,699.00

Pickup Required

Pickup: Free at Dealer

Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

SKU: VHC3Z16A550A

$659.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Super Duty 2017-2022 UnderCover Oxford White Hard One-Piece Tonneau Cover for 6.75' Bed

Super Duty 2017-2022 UnderCover Oxford White Hard One-Piece Tonneau Cover for 6.75' Bed

SKU: VHC3Z99501A42AK

$1,509.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2018-2022 UnderCover Stone Gray Hard One-Piece Tonneau Cover for 6.75' Bed

Super Duty 2018-2022 UnderCover Stone Gray Hard One-Piece Tonneau Cover for 6.75' Bed

SKU: VHC3Z99501A42AN

$1,999.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 8.0' Bed

Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 8.0' Bed

SKU: VHC3Z99501A42S

$2,129.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100A

$1,099.00

Shipping: Ships by Jan. 1

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2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

SKU: M1007KS2008GBM

$1,400.00

Shipping: Ships by Jan. 1

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...

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