Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

SKU: M4033SD14

$215.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Black

Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Black

SKU: VPC3Z16A550J

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

SKU: VPC3Z16A550K

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

SKU: VPC3Z13B678A

$439.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Off-Road Assistance Kit - With Ford Logo

SKU: VNK4Z19F515AC

$219.00

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

SKU: VDT4Z7855100F

$399.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

SKU: VML3Z2663812J

$239.00

Pickup Required

Pickup: Free at Dealer

Covercraft Front Row Seat Covers 40/20/40 in Charcoal

Covercraft Front Row Seat Covers 40/20/40 in Charcoal

SKU: VML3Z25600D20B

$339.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

SKU: VML3Z2663812F

$339.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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