Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

                  Accessories

                  Products for:

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                  Number of Black commodities (2)

                  Number of Genuine Ford Accessory commodities (2)

                  Number of Putco commodities (2)

                  Number of Crew commodities (8)

                  Number of Super Cab commodities (6)

                  Number of Regular commodities (4)

                  Number of Super Crew commodities (4)

                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (2)

                  commodities in range $501 - Above (1)

                  4 results

                  cab Type:

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                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08A

                  $99.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  SKU: HC3Z16450FA

                  $580.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2026 Putco® Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08C

                  $109.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  Super Duty 2023-2026, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  SKU: SC3Z2513086CA

                  $195.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
                  1
                  1 - 4 of 4 results